Alachua County

Chris T. Was very helpful and found what was wrong with unit took his time on everything. Made sure I had any questions was very nice about all of it.

Nick went above and beyond. Drew was so helpful. Mike was nice. Great service from top to bottom. I am so glad I chose Artic Air for my new Lenox air conditioner. Thank you for all your help. Melissa

Chris did a thorough check and cleanup of our HVAC system. Great job!

had a new HVAC install. Arctic Air crew was on time, polite, and cleaned up afterwards. very professional. answered all my questions, explained operations/maintenance etc. and got it all done in one day! very impressed with the crew and the equipment. would def recommend to friends!

Chris was fantastic and very thorough. Checked system and explained operations as he was diagnosing. Very pleased.

Nov. 25, 2025 Reese Taylor is just Absolutely awesome in regards to professionalism and Customer Service!! He is one of the most knowledgeable technicians in AC Repair and Maintenance that I've met. His skill, talent and expertise is quite impressive coupled with his calm, confident, competent demeanor. When Reese comes to "Service" our AC System, I have the upmost confidence in his technical skills, ability and advice. I know that he only recommends products that will protect and benefit the longevity of our unit to provide quality air control and safeguard the unit from the impeding elements. My trust in Reese's advice and skill is Absolute! He's always our "First Choice" for Maintenance Service. On another note, I truly appreciate his punctuality, which conveys respect and consideration for the customer. In addition, he Always wears protective shoe covers when he enters our home. That is quite impressive in itself. Reese Never forgets to put on his shoe covers when he needs to enter the house repeatedly to continue servicing the unit. We value and appreciate Reese Taylor and respect "Artic Air" for having such knowledgeable and competent staff. Thank You so much Reese Taylor and Artic Air. June 5, 2025 It was another great service from Artic Air serviced by Reese Taylor today. Firstly, Reese is punctual and gets right to work once he greeted us. He spent quality time thoroughly checking and servicing the AC unit to keep our unit in peak running condition for the upcoming summer months. Reese is a very polite, professional, skilled, talented, knowledgeable, hardworking, thoughtful and considerate person. He goes the extra mile to ensure that we are satisfied with the job he did. He recommended the UV Bulb changed and put in the replacement, even though he had already finished his work on the unit. It was a great job from Reese Taylor who represents Artic Air so it incredibly! We appreciate Reese and Artic Air! Thank You! Today, October 22, 2024, Reece Taylor performed a thorough and extensive maintenance check on our AC Unit. He then explained that our unit would run more efficiently and could avoid future issues by recommending the replacement of our current capacitor, which was working way below standard, and installing a Turbo Capacitor and a Sure Switch, which he was able to install today. Reece is so polite and thoughtful and honestly explains everything that is needed to keep our unit functioning properly. I trust him implicitly and always take his advice to heart and follow his recommendations. He is a very skilled, talented, hardworking, competent young man. I know when Reece comes to inspect our AC Unit that I can rely on his expertise and professionalism. This was another great visit from Reece Taylor who professionally represents Artic Air so well. Thank you so much Artic Air for employing such an amazing technician. We are customers for life! On Nov. 28th, Aaron came to install equipment on our A/C Unit. We were impressed with his professionalism, excellent service, skill and expertise. As always, Artic Air lives up to their reputation to provide quality service. We are so impressed and appreciate the service provided. We appreciate the professional service and skilled technician that serviced our AC today. Reese is wonderful and we appreciate his skill, integrity and professionalism. Thank you Artic Air for your quick response to our AC need, especially in this terrible heat wave.

I think Chris was pretty good. Just keep up the good work didn’t did a good job .

Had to have my HVAC serviced today due to the connector going out. Called Artic Air and they sent Mr. Reese out right away! He had it diagnosed and repaired in no time and got us back cooling off. He took his time to recheck everything to make sure he didn’t make a misdiagnosis and that meant a lot to me. Thank you Artic Air and Mr. Reese for your prompt professional assistance today. I highly recommend their work.

The technician was prompt and polite. Was able to get the a/c going again quickly.

Jacob and Chris did a fantastic job of installing a drain pump.

Chris.T was magnificent, he took me to all the things I needed to know

Chris. T Very courteous and understanding in explaining issues.

The two gentlemen who installed the new HVAC unit at my mom's house did a great job. They were very professional and efficient. They were very helpful in getting the system controls set up for her wishes. Not anything on them, but waiting on the paperwork showing the warranty (parts and labor) that was mentioned.

Chris T. Was very polite, patient, hard working, clear in explaining our situation and very pleasant.

Chris was very good at explaining things and seems to enjoy and knows his work.

Had service tech Kyle Bradford do electrical work. Great service great electrician.

Wonderful service. Have used this company for some time and Stephen was thorough in his inspection. Although the results were not exactly what I wanted to hear his inspection provided me with the knowledge necessary to make a good decision about the best choices for my home. Thank you Stephen and Artic Air.